- Get ready for Cinco de Mayo! We will have music and great food at the Pavilion. Do you have the best salsa? Enter the contest and achieve 1st prize bragging rights!
- Call : 972-483-7329
The City of Italy will begin the process to replace all residential and commercial water meters starting February 24, 2025.
As water meters age, they become less reliable, less accurate, and more costly to repair.
Industry standard is to replace water meters every 15 to 20 years.
The city has hired Hydro Pro Solutions to oversee this project. PMG, a subcontractor for Hydro
Pro will be doing the actual meter replacements. This work will be done in stages, focusing on
different areas of the city. When a specific area is chosen, PMG will post signs around the area
letting everyone know the work is underway. An informational door hanger will be placed on the
front doors in that area letting homeowners/business know their meters will be changed in the
next 48-96 hours.
Residents do not need to be home when the water meter replacement takes place. Workers
from PMG will do all the work outside and will have no need to go inside the house. Residents in
the selected area will be asked to ensure water meters behind locked gates are accessible and
unobstructed.
Residents at home during the replacement may experience a temporary interruption of their
water service. PMG crews will attempt to limit this interruption by doing the replacement at a time
of low or no water usage. Once installation is complete, the crew will test the new meter to ensure it is working properly. Residents might see a difference in their water bill if the existing water meter has been under reporting due to age and usage. Under-reporting is a problem common to older meters.
For billing questions, please contact Utility Billing at 972.483.7329 Ext 107.